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Frequently asked questions

Where are they made?

Our shoes are made in the USA.

How long does order processing take? When will the shipment be sent?

We typically process orders within 1-3 business days after receiving them. Shipping time depends on the chosen shipping method and order processing time.

Do you accept no-reason returns? What is the return process?

We accept no-reason returns within a specific period, provided the items are unworn or unused. The return process involves filling out a return form and sending the item back to a specified address.

The return period is 30 days after receiving the item. Additional fees may include return shipping and handling charges.

What payment methods do you support? Do you accept credit cards, PayPal, etc?

We support multiple payment methods including credit cards, PayPal, Apple Pay and others. Please check the payment page for details.